FAQ

Have questions? We're here for you. If you don't see your answer below, email us at info@yfoyco.com.

What does yFoy mean?

Your Fountain of Youth. Founder Nicole Murphy, a mother of five, created yFoy as a reminder that self-care isn't selfish and that radiance has no expiration date. Read our story.

Where should I start?

Morning: The Bright Wash, The Glow Serum, The Plump Serum, The Coco Glow Cream, then SPF.
Night: add The Renew Serum after cleansing.
New to it all? The Fountain of Youth Trio covers the essentials.

Can I use vitamin C and retinol together?

Yes, at different times of day. Use The Glow Serum in the morning and The Renew Serum at night. The Plump Serum works with both.

Is The Renew Serum right for sensitive skin?

Patch test first, then start 2–3 nights a week and build up as your skin adjusts. Wear SPF daily. If you're pregnant or nursing, check with your doctor before using retinol.

Why does my vitamin C serum change color?

Vitamin C naturally shifts color as it's exposed to air. Keep the cap closed and store it somewhere cool and out of direct sun.

How long does shipping take?

Most orders ship within 1–3 business days (weekends and holidays not included). You'll get an email with tracking once your order ships, and tracking can take a day or two to update after the carrier picks it up. See our shipping policy.

Can I return my order?

For hygiene reasons, all sales are final. If your order arrives damaged or wrong, email info@yfoyco.com within 2 days of delivery with your order number and 3 clear photos, and we'll make it right. See our return policy.

Shop by concern: Brightening · Anti-Aging · Hydration · Body & Hair